Privacy Policy

FASHIONBRANDZ LTD t/a ‘LOOK LIKE COOL’ is committed to protecting your privacy. The information that we collect from you, when purchasing from our website, will be used carefully and in accordance with UK data protection legislation.

CONSENT

By using the LOOK LIKE COOL website you are accepting and consenting to the practices described in this privacy policy and in the Terms and Conditions.

Any changes to our privacy policy will be posted on our website, please check frequently to see if there are any updates or changes to our policy.

This privacy policy applies to LOOK LIKE COOL only, but not to any websites linked to us. Please read the relevant privacy policies of any such websites before providing them with personal information.

INFORMATION COLLECTED

Online visitors are required to enter personal information when they place an order with LOOK LIKE COOL. This information is required to fulfill the order. The information may include, but is not limited to name, email address, telephone number(s), billing and delivery address(s). Credit card details are entered directly into our payment partner’s systems (ShopifyPayments powered by Stripe) and are neither stored, nor transmitted on our systems.

We will keep a record of your purchases with us, so that we are able to deal quickly with any issues that may arise with your order. We will also keep records of e-mails sent to us in order to ensure you have a seamless experience with our website and service. Your telephone number may be given to a courier for delivery services only.

By storing this information we will be able to process your order and maintain the status of your order at all times. Your personal information may be checked with credit agencies to prevent fraud. Other data we may collect is regarding your use of our website, traffic to the website, length of time logged onto our website and similar systems data. We may contain links to other sites that are not under our control. These web sites have their own policies regarding privacy, which you should review before visiting them. We have no responsibility for linked web sites and provide these links solely for the convenience and information of our visitors.

We manage your data in accordance with the requirements of the General Data Protection Regulation (GDPR), the UK Data Protection principles and the Data Protection Act 1998

MARKETING AND NEWSLETTERS

When you register an account with us, you will be given the option to opt-out of subscribing to newlsetter service. Our newsletter service provides you with email alerts for new products, discounts, sale products, contests, new brands and other items of interest.

We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by LOOK LIKE COOL.

At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link at the end of the email so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail. Alternatively you can change your email preferences or opt out of all emails by logging into My Account.

UPDATING YOUR PERSONAL DETAILS

If at any time you wish to unsubscribe from our website, or change any of your personal details, you can do so by calling our customer care team on +44 (0)1223 928100 or sending an email to customerservice@looklikecool.com and we will update our records.

COMMITMENT

We will only collect personal information that is deemed necessary to ensure that we can deliver a seamless order process and the highest level of customer service. We will take all reasonable steps to ensure the security, privacy and integrity of the personal information that you provide.